Contact Us
Support for parcels, orders, tracking, and cost inquiries is available on business days from 09:00 to 18:00.
Order process
Create an account, get your destination warehouse address, forecast parcels and submit from the client portal.
Order process
Contact Customer Service · Get Warehouse Address
Please contact customer service first to inquire about the details of sea, air, or land freight consolidation, and to obtain your dedicated warehouse address (including your personal warehouse entry number) and system account.
Place an order · Enter warehouse address
When placing an order on domestic e-commerce, the delivery address should be filled in as the distribution center warehouse.
Submit Parcel Forecast
Enter express number, product information, quantity, and declared value.
Inbound and Consolidation
Warehouse teams complete weighing, photo records, consolidation, and reinforcement.
Submit Shipping Request
Choose transport mode, destination address, and outbound shipping option.
Track Shipment Online
Track every node from dispatch, arrival, clearance, delivery, to final receipt.
Customs clearance · Delivery to door
After customs clearance in the destination country, the goods are delivered to the door.